Fluig Identity - Notice history

All systems operational

100% - uptime

Cluster - DEV - Operational

100% - uptime
Dec 2023 · 100%Jan 2024 · 100%Feb · 100.00%

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Dec 2023
Jan 2024
Feb 2024
100% - uptime
100% - uptime

Third Party: SendGrid → API - Operational

Third Party: SendGrid → Mail Sending → API v2 - Operational

Third Party: SendGrid → Mail Sending → API v3 - Operational

Third Party: SendGrid → Mail Sending → SMTP - Operational

100% - uptime

Third Party: Amazon Web Services (AWS) → AWS ec2-sa-east-1 - Operational

Third Party: Amazon Web Services (AWS) → AWS s3-sa-east-1 - Operational

Third Party: Amazon Web Services (AWS) → AWS cloudfront - Operational

100% - uptime

Login Transaction Check - Operational

100% - uptime
Dec 2023 · 100%Jan 2024 · 100%Feb · 100.00%

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Dec 2023
Jan 2024
Feb 2024

Notice history

Feb 2024

Instability in authentication
  • Resolved
    Resolved

    We are monitoring

  • Monitoring
    Monitoring

    Environment stabilized, we will monitor during the day

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    A slowdown was identified when trying to authenticate the product

Scheduled maintenance
  • Completed
    24 Feb 2024 at 12:00 AM
    Completed
    24 Feb 2024 at 12:00 AM
    Maintenance has completed successfully
  • In progress
    23 Feb 2024 at 11:00 PM
    In progress
    23 Feb 2024 at 11:00 PM
    Maintenance is now in progress
  • Planned
    23 Feb 2024 at 11:00 PM
    Planned
    23 Feb 2024 at 11:00 PM

    Hello, customer!
    On 02/23/2024 (Friday) we will carry out scheduled maintenance on the Production Identity, starting at 8pm , expected to last one hour. During this period there will be service interruption.

    If you have any questions, please contact us via the Customer Portal.

    A hug,
    TOTVS Identity Team

Jan 2024

No notices reported this month

Dec 2023

Login instability
  • Resolved
    Resolved

    Instability was identified in the user login at 6:41 am.
    The team acted on the problem and the login was normalized at 8:52 am.

Maintenance
  • Completed
    04 Dec 2023 at 6:33 PM
    Completed
    04 Dec 2023 at 6:33 PM

    Maintenance has completed successfully.

  • In progress
    04 Dec 2023 at 4:56 PM
    In progress
    04 Dec 2023 at 4:56 PM

    Maintenance is now in progress.

  • Planned
    04 Dec 2023 at 4:53 PM
    Planned
    04 Dec 2023 at 4:53 PM

    On _, maintenance of the EKS cluster will be carried out for significant updates in product performance. The reporting functionality should be unavailable during updates.

    If you have any specific reason why the update does not occur, you can interact in this message explaining them, and if it is really necessary, we can postpone the update

Dec 2023 to Feb 2024

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